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folder Microsoft Exchange 2010 (8)
Setting up and troubleshooting hosted Microsoft Exchange Server.
folder Total IT Services (2)
Download our setup guides for Total IT Services. mindSHIFT Online has an expert team of IT pros that can manage your computers and servers for you.
folder Outlook 2007 and 2010 (6)
Configuring Microsoft Outlook for Windows to connect to your mailbox.
folder Entourage and Outlook 2011 (2)
How to use your hosted Exchange Server with Entourage and Outlook 2011.
folder Mobile Device Setup (16)
Leverage the power of your smartphone with hosted Exchange mobility services.
folder Outlook Web App (OWA 2010) (4)
Leverage the new features of Outlook Web App 2010 to access your mailbox from any computer.
folder Spam & Virus Filtering (4)
Troubleshoot your hosted spam and virus filtering service.
folder SharePoint (4)
Setting up and troubleshooting hosted Microsoft SharePoint.
folder Lync 2010 (2)
Microsoft Lync 2010 is an Instant Messaging service that integrates with Microsoft Exchange 2010
folder Email Encryption (2)
Setting up and troubleshooting your hosted encryption service.
folder cloudSHIFT Server (7)
Setting up and using your Hosted cloudSHIFT Server.
folder Archiving (3)
Setting up and troubleshooting your hosted archiving service.
folder Miscellaneous (8)
Common errors, articles about older versions of Microsoft Outlook and hosted Exchange Server, and more.

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document Change Mail/MX/DNS Record for Your Domain
To receive email in your new mindSHIFT Online Exchange 2010 mailbox: Set up forwarding while your DNS changes take effect (typically 24-48 hours). This will prevent any emails from being lost. Most Internet Service Providers (ISP's) have an administration page where you can setup a...
document Blackberry Enterprise Service setup with Microsoft Exchange Server 2010
From the User List page, click on the drop-down arrow next to your user name and choose “BlackBerry”.  Click Enable BlackBerry Service. Do a "Wipe" on your handheld.  NOTE: Any changes made on the handheld that have not been synched to your Outlook will be lost. Do...
document Interpreting BlackBerry Enterprise Server (BES) Statistics
When activating a new BlackBerry user there are key items to look for on the Statistics page: STATUS: (**MGMT007) Initializing When the values of Message Server & Status appear as above your handheld has not connected with your Exchange mailbox yet. PIN 0 The BlackBerry Enterprise...
document BlackBerry Folder Redirection
To have the ability to view and synchronize your Outlook subfolders on your BlackBerry, you must setup “Folder Redirection”.  Please follow the steps below to configure folder redirection. On the device open your messages folder. Press the BlackBerry menu key. From...
document BlackBerry Has Stopped Synchronizing
If your BlackBerry stopped synchronizing do the following: On the device go to Settings > Options > Advanced Options > Service Books > Scroll to Desktop [Sync]. Press the track wheel and select "Delete". Wait 30 seconds. Press the track wheel and select...